Hot Pack™ FAQs
1. What is the shelf life?
Ans. Three years from production, stored in a cool, dry area. This is a "best before" date.
2. What is the weight of the pack?
Ans. The Hot Pack weighs about 480g and the Action Pack about 425g.
3. Where is the food made?
Ans. Our food supplier is Westler Foods in North Yorkshire.
4. Why is there a small amount of bleach in the water sachet?
This is included to help prevent any unsightly algae build up after time. The water is privided separately for activating the chemicals in the heater pad and is not for drinking! None of the water comes into contact with the food, so any water can be used.
6.Who do you supply?
We supply customers in the Military, Emergency Services, Government Embassies, Humanitarian Relief Organisations, Local councils, Security companies, Highways agencies, Search and Rescue, Private companies, Balloonists, Climbers, Walkers, Motor Sports fans, Extreme Sports participants, Yachties, Bikers, Anglers, D of E participants, Scouts, Guides and many others who buy Hot Pack or Action Pack to use in leisure or work. Many of our customers who started to use Hot Pack in 1995 are still regularly buying and using today.
7. When was Hot Pack launched?
Ans. We launched Hot Pack in December 1995 and Action Pack soon after in 1996.
8. Are you a member of any trade organisation?
Ans. Yes, we are a member of Advancing UK Aerospace, Defence & Security Industries (AIDIS)